The RFU contract was secured through a competitive tendering process and trials of the system at numerous events.
The Tixserve white-label solution for music, entertainment, hospitality and sporting events enables the secure delivery of interactive digital tickets on behalf of its business clients – event creators, venues and rights owners – with unique customer engagement, marketing and commerce opportunities.
It also eliminates fraud and touting, high fulfilment costs and limited data capture.
Tixserve's Managing Director and Co-Founder, Pat Kirby, commented:
“We are delighted to have secured such a prestigious flagship client as the RFU, especially after such an exhaustive tender process”,
The close working relationship developed means that we can provide the strongest, secure digital ticketing solution for the RFU and its clubs, sponsors and supporters, as well as concert promoters and music fans who also use the world-famous Twickenham Stadium.
The RFU is aiming to improve customer service, prevent unauthorised resale of tickets and enhance interaction with fans, rugby club memberships, schools and sponsors.
RFU's Commercial Officer, Simon Massie-Taylor, commented:
“This is an important strategic agreement for the RFU as more and more fans now expect the convenience of being able to use their mobile devices to access events.”
The Tixserve-powered Twickenham Stadium App will enable fans visiting the stadium to receive their tickets quickly and securely. They will also receive the information they need about each event, such as travel, event updates, and exclusive content direct to their mobile device. You can read the full press release here.